by JK Stewart | Feb 3, 2026 | Strategy
The Shape Of Donor Engagement Is Not Random Donor engagement does not fade because people stop caring. It fades because momentum follows a curve. There is a rise, a peak, and then a quiet drop that most organizations misinterpret. They assume interest declined. They...
by JK Stewart | Jan 2, 2026 | Strategy
Most donor engagement plans quietly borrow from sales playbooks. More touches. More urgency. More reminders that time is running out. It works in short bursts. It fails over time. Donors do not want to be pushed. They want to be led. A donor engagement ladder is not...
by JK Stewart | Dec 31, 2025 | Strategy
The Donor Journey Reset: A Fresh Start Without Begging A donor goes quiet and your team does the nonprofit equivalent of staring at your phone, wondering if you should double-text. You wait a little. You send a “We miss you” email. You run a year-end campaign. You...
by JK Stewart | Nov 26, 2025 | Strategy
Engagement Isn’t a Spreadsheet Problem. It’s a Signal Problem. Most nonprofits track donor engagement like they’re building a rocket: too many indicators, too many dashboards, and way too many moments where someone asks, “Wait… which report is the real one?”...
by JK Stewart | Nov 11, 2025 | Strategy
The Places You’re Losing Donors (and Don’t Even Know It) Every nonprofit loves to talk about the donor journey. You know the slides — awareness, engagement, donation, retention. Clean, linear, and totally disconnected from reality. In truth, donor journeys look less...