by JK Stewart | Jul 21, 2026 | Comparisons, Strategy
A class action lawsuit filed in Pennsylvania this year accuses Givebutter of adding two separate charges to every donation, a processing fee and a tip, without getting clear consent from the donor. The complaint claims both charges are added by default, that removing...
by JK Stewart | Jul 14, 2026 | Strategy
Why Predictability Is the Most Underrated Asset in Fundraising Ask ten development directors what drives donor retention and you’ll get ten answers about storytelling, gratitude, and impact reporting. All true. All important. But almost none of them will mention...
by JK Stewart | Jul 6, 2026 | Strategy
A Framework for Finding the Failures Donors Feel Before You Do Every nonprofit has a gap between the experience they think they’re delivering and the one a donor actually goes through. Most organizations never close that gap, not because they don’t care,...
by JK Stewart | Jun 15, 2026 | Strategy
Why Trust Matters More Than Almost Everything Else A lot of fundraising advice starts with tactics. Optimize your donation page. Send more emails. Segment your audience. Create urgency. Test your call-to-action buttons. None of those ideas are inherently bad. Most...
by JK Stewart | Jun 8, 2026 | Strategy
Why Some Nonprofits Raise Money More Easily Than Others Walk into almost any nonprofit conference and you’ll hear the same conversations. How do we acquire more donors? How do we increase recurring giving? How do we improve retention? How do we get people to...