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Generosity in the Age of Automation: Keeping Humanity in Digital Giving

Generosity in the Age of Automation: Keeping Humanity in Digital Giving

by JK Stewart | Nov 21, 2025 | Strategy

Digital Giving Isn’t the Problem. Disconnection Is. We’re living in a world where nearly every part of daily life is automated. Groceries show up without a phone call. Streaming apps choose what we watch. Cars remind us where we parked. Even thermostats have opinions....
Operational Friction: The Silent Killer of Donor Experience

Operational Friction: The Silent Killer of Donor Experience

by JK Stewart | Nov 20, 2025 | Strategy

Your Donor Experience Is Only as Smooth as Your Back-End Most nonprofits work hard on the parts donors *see*: the appeal email, the campaign theme, the heartfelt story, the donation page. But the parts donors never see — the tech stack, the workflows, the handoffs,...
The New Currency of Trust: Why Simplicity Beats Sophistication

The New Currency of Trust: Why Simplicity Beats Sophistication

by JK Stewart | Nov 18, 2025 | Strategy

Your Donors Aren’t Confused. They’re Overloaded. Every nonprofit wishes donors would read more, click more, or spend five extra minutes taking in the brilliance of a beautifully crafted campaign. But donors aren’t confused. They’re overwhelmed. And the organizations...
What Donors Really Mean When They Ask “Where Does My Money Go?”

What Donors Really Mean When They Ask “Where Does My Money Go?”

by JK Stewart | Nov 17, 2025 | Strategy

The Question That Makes Everyone Freeze If you’ve ever been asked, “So… where does my money actually go?” and felt your pulse jump, you’re not alone. It’s the question that sounds simple but lands like a gut punch. You know your organization does good work. You know...
What Great Fundraising Emails Have in Common (and It’s Not Copy Length)

What Great Fundraising Emails Have in Common (and It’s Not Copy Length)

by JK Stewart | Nov 3, 2025 | Strategy

The Problem with “Tactics First” Fundraising If you’ve been in nonprofit marketing long enough, you’ve heard it all: keep your emails short, use more exclamation points, and always add a deadline. These rules come from a place of fear — the fear that attention spans...
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Recent Posts

  • Why Most Nonprofits Underestimate Platform Dependency Risk
  • Fundraising as Risk Management, Not Just Revenue Generation
  • What Happens When Your Donation Platform Fails During a Crisis
  • The CFO’s Blind Spot in Online Giving Strategy
  • Why Donor Experience Is Now a Governance Issue

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