by JK Stewart | Nov 20, 2025 | Strategy
Your Donor Experience Is Only as Smooth as Your Back-End Most nonprofits work hard on the parts donors *see*: the appeal email, the campaign theme, the heartfelt story, the donation page. But the parts donors never see — the tech stack, the workflows, the handoffs,...
by JK Stewart | Nov 13, 2025 | Comparisons, Strategy
The Blame Game That’s Costing You Donors Every nonprofit has had that meeting. The one where someone says, “Our CRM just doesn’t work.” You know the tone. Frustration. Defeat. Maybe even a little panic. And then begins the familiar cycle: blame the software, start...
by JK Stewart | Oct 27, 2025 | Strategy
\When “Data-Driven” Becomes “Data-Drowned” Every nonprofit loves to say they’re data-driven. But most? They’re data-drowning. You’ve got spreadsheets in five formats, dashboards nobody checks, and reports that get emailed to the board… but never change a single...
