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The Donor Breakpoint: A Behavior-Focused Window Into Attrition

The Donor Breakpoint: A Behavior-Focused Window Into Attrition

by JK Stewart | Dec 5, 2025 | Strategy

If you run a nonprofit, you probably track donor retention rates. But too often you miss what really matters — the final 90 days before a donor silently slips away. That window — what I call the “Donor Breakpoint” — is where feelings erode, trust wobbles, and absence...
How to Measure Donor Engagement Without Overcomplicating It

How to Measure Donor Engagement Without Overcomplicating It

by JK Stewart | Nov 26, 2025 | Strategy

Engagement Isn’t a Spreadsheet Problem. It’s a Signal Problem. Most nonprofits track donor engagement like they’re building a rocket: too many indicators, too many dashboards, and way too many moments where someone asks, “Wait… which report is the real one?”...
How to Increase Donor Retention by 10 Percent in 60 Days

How to Increase Donor Retention by 10 Percent in 60 Days

by JK Stewart | Nov 25, 2025 | Strategy

The Secret Isn’t More Donors. It’s More Momentum. Most nonprofits think retention is a long game. A slow burn. Something that happens after years of careful cultivation. And sure, long-term trust matters. But if you know where to focus, you can create a major lift in...
The Fundraising Culture Audit: Is Your Team Actually Aligned on Donor Experience?

The Fundraising Culture Audit: Is Your Team Actually Aligned on Donor Experience?

by JK Stewart | Nov 5, 2025 | Strategy

When “Good Intentions” Create Bad Donor Experiences You’d think that if everyone in your organization believes in the mission, the donor experience would automatically be consistent. But walk into any development office and ask five people what your fundraising...
What Great Fundraising Emails Have in Common (and It’s Not Copy Length)

What Great Fundraising Emails Have in Common (and It’s Not Copy Length)

by JK Stewart | Nov 3, 2025 | Strategy

The Problem with “Tactics First” Fundraising If you’ve been in nonprofit marketing long enough, you’ve heard it all: keep your emails short, use more exclamation points, and always add a deadline. These rules come from a place of fear — the fear that attention spans...

Recent Posts

  • The Donor Breakpoint: A Behavior-Focused Window Into Attrition
  • The Emotion-to-Action Gap: How to Convert Inspiration Into Actual Gifts
  • Why Donors Don’t Read Your Emails (And How to Change That Fast)
  • From First Gift to Forever Donor: The Psychology Behind Long-Term Loyalty
  • The Donor Disappointment Loop: What Causes It and How to Break It

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